Help & feedback

COOSOU’s public core features are entirely free. Browse local service information and contact publishers through on-site messages. Viewing details, posting and contacting others require sign-in. The traditional standalone business onboarding option is closed; historical records are retained.

Select “Post”, choose a category and enter your information. After posting, view and manage your content from “My”.

Open your profile in “My” or “Settings” to change your profile photo, display name and bio.

Select the city name always visible at the top of the page, or “City settings” in Settings. Your browsing city and the home city in your profile are saved separately.

Select “Message” on a listing detail page or user profile to contact someone. Read incoming messages in “Messages”.

Check your sign-in method, account information and network connection first. If you still need help, use “Contact administrator” below; no sign-in is required.

Use the report option on the listing, comment or user profile where possible. You can also choose “Report a violation” below to send the administrator details and a link.

Keep the receipt code after submitting through the administrator mailbox. Use it on the mailbox page to check the status and replies.