Back to homeUsing COOSOU safely
Safety guide
COOSOU displays information and connects people. It does not participate in offline transactions or guarantee their outcomes. Verify the other party’s identity, the service and the risks before contacting, paying, meeting or signing an agreement.
Transaction and payment safety
- Verify the other party’s identity and the item or service before a transaction
- Confirm details in person in a public place where possible
- Do not transfer money in advance for a transaction before meeting
- Keep on-site conversations, quotations and payment records
Avoiding scams
- Beware of unusually low prices, high returns and pressure to pay
- Do not open unfamiliar payment, sign-in or verification links
- Stop communicating immediately if someone requests verification codes, passwords or bank account information
- Report suspicious content promptly
Protecting personal information
- Do not publish identity documents, bank information or verification codes on public pages
- Share only the address detail necessary to complete the transaction
- Prefer COOSOU profiles and on-site messages for communication
- Be cautious when strangers request personal documents
Rental safety
- View the property in person before paying
- Verify the landlord’s or sublessor’s identity
- Do not transfer a deposit in advance
- Keep chat and payment records
Second-hand sales
- Inspect valuable items in person
- Trade in a public place
- Do not open unfamiliar payment links
- Be cautious about remote shipping and advance payments
Job search safety
- Beware of deposits, training fees and high pay with unusually low requirements
- Do not send sensitive identity document photos to strangers
- Confirm the employer’s identity and workplace address
Ridesharing and pickups
- Confirm the driver, route and price
- Arrange nighttime rides cautiously
- Share your trip details with a trusted contact
Business services
- Confirm the quotation, service scope and credentials
- Keep contracts or receipts
- Report false advertising
Pets and boarding
- Confirm vaccinations and health
- Visit the boarding environment in person
- Agree on responsibilities and fees in advance
How to report suspicious content
If you find false information, fraud, harassment, illegal content or incorrect business details, use the report option on the detail page. For urgent safety concerns, also contact local law enforcement or emergency services.
Read reporting guidance 